The Paul Miller Company (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and protect information when you visit our website or interact with us in connection with our property management and rental services (collectively, the “Services”).

By using our website or Services, you acknowledge this Policy. If you do not agree, please do not use our website.

1. Information We Collect

The information we collect depends on how you interact with us.

A. Information you provide to us

We may collect information you submit through contact forms, rental applications, service inquiries, or other communications, such as:

name, email address, phone number, and preferred contact method;

property-related details and information needed to respond to your request;

application-related information you choose to provide (for example, rental history or other details requested in an application process).

B. Information collected automatically

When you visit our website, we may automatically collect certain information using cookies and similar technologies, such as:

IP address, browser type, device identifiers, and operating system;

approximate location (for example, city/state);

pages visited, referring/exit pages, and general usage activity.

2. How We Use Information

We use information to:

respond to inquiries and communicate with you;

provide property information and Services;

process rental applications and related business activities;

maintain, operate, and improve our website and Services (including analytics);

protect against fraud, misuse, and security incidents;

comply with legal obligations and enforce our agreements.

3. How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate our website and conduct our business (such as website hosting, communications tools, IT support, and analytics providers). These providers are permitted to use information only to perform services for us and are subject to appropriate confidentiality and security obligations.

We may also disclose information if required by law, to respond to lawful requests, or to protect our rights, property, or safety.

4. Cookies, Analytics, and Preference Signals

A. Cookies and similar technologies

We use cookies and similar technologies (such as pixels and web beacons) to operate our website, remember preferences, and understand how our site is used.

B. Analytics

We may use third-party analytics providers (such as Google Analytics) to help measure traffic and usage trends and improve the website. These providers may use cookies or similar technologies in connection with their services.

C. Your choices

You can control cookies through your browser settings and may be able to delete existing cookies. If you disable cookies, some website features may not function properly.

D. Do Not Track and Global Privacy Control

Some browsers offer a “Do Not Track” signal. Because there is no uniform industry standard, our website may not respond to Do Not Track signals.

If we detect and recognize a browser-based opt-out preference signal that is required to be honored under applicable law (such as the Global Privacy Control), we will honor it to the extent required.

5. Third-Party Links

Our website may contain links to third-party sites. We do not control their privacy practices and are not responsible for them. We encourage you to review their privacy policies before providing any information.

6. Data Retention

We retain information for as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, maintain security, and enforce our agreements.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Requests

Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information we maintain about you, and to receive information about our data practices.

To submit a request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing certain requests. We will respond within the time required by applicable law.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

9. Changes to This Policy

We may update this Policy from time to time. Updates will be posted on this page with a revised effective date.