Resources

HOA Escrow Information for Sellers and Buyers

Frequently Asked Questions Regarding the Sale of Units

Where do I order certification of demand and documents?

All requests are handled through www.homewisedocs.com

How much are Home Wise Docs Fees?

Depending on what documents that are ordered with certification can be anywhere from $350 and up, but that includes documents with demand. As for lender questionnaires, that could be anywhere from $150 and up without documents. As for transfer fees that are paid at the close of escrow for $199.00. Any single document request will be listed on the site.

How long does it take to get a demand back with documents?

Please note that Home Wise Docs has a 7–10 business day policy not including weekend or holidays. If you need it sooner than the 7-10 business days. They do offer a rush order at an additional cost.

What if I need a lender questionnaire for a potential buyer or refinance?

www.homewisedocs.com also handles our lender questionnaires which can range from $150 and up depending on what is needed and done within 7-10 business days. If you need it sooner, they do offer a rush order.
If a lender has questions after they receive the complete questionnaire, please email the contact person on the form for request.

Who do I contact to verify payoff amount that Home Wise Docs provided?

Please contact the email address listed on the demand for closing verification. We try our best to respond within 24 hours.

What if I need information regarding the HOA?

We ask all questions regarding HOA being referred to the seller of the unit. Due to privacy policy, we only correspond with owners of the HOA. If the owner cannot answer those questions. We ask that the owner email the request and CC all parties for response. This also applies to appraisers.

What are the parking space numbers or garage numbers?

Due to security reasons, we do not release information regarding the units being sold. You will need to obtain the information from the seller’s agent. If the seller is a bank owned property you will need to provide a seller agreement for proof to be given information about parking spaces or garages.

Where do I get pool keys, gate transmitters, and parking permits?

If the above items are not provided to seller at the time of escrow close, please contact our office at 619-427-5011. Owners will need to be in our system before we can release any information on how to obtain the items needed. Our office is open Monday – Friday, 8:00 a.m. to 5:00 p.m.

Is this HOA FHA or VA approved?

Unfortunately, we are not given the type of loans homeowners obtain when buying and selling. The best we can do is refer you to www.hud.gov to check or VA.

What does the HOA cover after an inspection?

Such as terminates, common areas, mainline, etc. Please have seller contact our office at 619-427-5011 and ask to speak with the property manager or email your questions to info@paulmillercompany.com

REO/Foreclosure Requests of Ownership Change

The following information is what we require to process foreclosure requests for an agent, realtor, or servicing company handling a bank owned property, that has been taken over by the mortgage company.

***A COPY OF COMPLETED RECORD DEED OF TRUST. ***
***A COPY OF CONTRACT OR POWER OF ATTORNEY STATING THAT YOUR COMPANY IS REPRESENTING THE MORTGAGE COMPANY. ***

Once we receive all items, we will be able to process your request within reasonable time. Please note per our company guidelines, it is in the best interest of our clients to protect their privacy, and we will not release information without all correct documentation.